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Technical

Return terms

How do I send something back?

Can I exchange my item?

Have you received my return yet?

I have received a faulty item

Can I exchange my item?

Unfortunately we do not offer any exchanges at the moment. To make the return process as efficient as possible, we only offer refunds.

We would like your return to be refunded as soon as it arrives at our warehouse. So you can reorder as soon as possible. This is usually done within 15 working days after you have shipped the package.

To start your return, learn more here.

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